Power utility PPC, acknowledging, amid an increasingly competitive market, the need to modernize its profile, services and relations with the customer base and energy consumers in general, has decided to stage a tender for a specialized consultant to be tasked with transforming the company’s commercial division.
PPC will invite consultants with specialized skills in this domain to submit offers for the transformation project, whose budget has been estimated at 1.5 million euros by the company.
The winning bidder will be tasked with the design, planning, coordination and monitoring of the implementation of the transformation plan.
Also, the winning consultant will be expected to further develop all service channels, develop retention tools for high-value customers, and also design and launch new value-added products in accordance with modern trends and standards.
Support for the digital transformation of PPC’s commercial activities will also be included in the project.