Electricity suppliers are following up their delivery of greatly increased energy bills to household customers with telephone calls offering installment-based payment terms as a preemptive move to avoid a new wave of unpaid receivables amid the energy crisis and loss of customers.

These suppliers, mostly companies that are part of vertically integrated energy groups, are contacting customers who have received monthly electricity bills at unprecedented levels of 200 euros or more, still not overdue, to offer installment-based terms, energypress understands, following feedback from consumers.

Customers are being offered a choice in the number of installments they prefer for their payback programs, while some suppliers are also offering interest-free credit card payments, energypress was informed.