Energy suppliers prepared to offer customers debt settlement options

Electricity and natural gas suppliers, anticipating that customers may struggle to cover exorbitant energy bill costs amid the current energy crisis, are adapting to the conditions and appear prepared to offer personalized debt settlement options to customers despite facing cash-flow issues of their own.

Suppliers are preparing to offer customized monthly installment options to customers, based on their financial profiles, energypress understands.

According to electricity market officials, payment records by customers remain unaffected for the time being, despite the sharp increase in tariffs.

Energy suppliers have faced growing cash-flow pressure as a result of rising wholesale prices, to unprecedented levels.

The energy ministry has announced support packages for electricity suppliers, expected by the end of the year.