Consumer groups are testing a price-comparison platform for electricity and gas supply that has been prepared by RAE, the Regulatory Authority for Energy, and is now ready for public use after much delay as a result of various difficulties, including technical issues.
The authority’s platform, Paratiritirio, or observatory, aiming to offer consumers easy access to supplier offers and other useful information, appears set for launch, according to Ekpoizo, one of the country’s main consumer groups.
RAE’s platform will offer price comparisons for electricity and gas supply packages concerning household and business categories.
Over the past two or so years, RAE and various consumer groups have received numerous complaints concerning billing information as presented by energy suppliers. Details in fine print have led to higher-than-expected energy supply charges, consumers have complained.
A price-comparing website carrying retail electricity and natural gas offers is expected to become available to consumers in ten to fifteen days.
RAE, the Regulatory Authority for Energy, plans to have launched its price observatory, catering to households and small-sized businesses, within the first fifteen days of November, energypress sources informed.
Minor technical details concerning the website are currently being worked on ahead of its imminent launch, the sources said.
The presentation, on the one platform, of all retail electricity and gas supply offers promises to be a useful price-comparison tool for consumers that will assist choices.
Many consumers are believed to be confused by the array of offers currently available and, as a result, hesitant to make decisions.
All suppliers have provided their current offers, requested by RAE for the website, sources added.
A price-comparison platform for electricity and natural gas supply packages currently being prepared by RAE, the Regulatory Authority for Energy, is expected to be up and running in September, sources have informed.
Preparations for the new platform, to help consumers make supplier choices, are believed to be an advanced stage.
Suppliers have been given access to the platform to upload their packages and conduct checks, sources noted.
Meanwhile, RAE has completed public consultation ahead of a plan, which, if introduced, would require suppliers to offer consumers fixed tariffs, at a slightly higher price, as an alternative to existing flexible tariffs.
In recent times, independent suppliers have had to trigger price-adjusting clauses as a means of covering elevated wholesale electricity prices, including higher CO2 emission right costs. This has prompted complaints by consumers caught unaware by such terms.
RAE supports the idea of offering consumers fixed tariffs.