A debt-flagging system being prepared by the energy ministry for the retail electricity market as a means of countering roving consumers who switch suppliers and escape from unsettled electricity bills would relegate consumers with two successive unpaid bills into a red zone, entitling suppliers to take action by requesting power supply cuts from the operator, the ministry appears to have decided.
Energy minister Thodoris Skylakakis held a meeting yesterday with officials from RAAEY, the Regulatory Authority for Waste, Energy and Water, and distribution network operator DEDDIE/HEDNO to discuss details of the debt-flagging system.
Consumers in the red-zone category would only be allowed to switch suppliers if their existing supplier refrains from disrupting their power supply.
Also, consumers would be removed from the red-zone category if they settle overdue amounts or begin servicing them through installment-based payback plans, according to the ministry’s plan.
The ministry is striving to finalize the plan’s shape as soon as possible as it aims to present it within October.
Over 30,000 consumers are believed to owe electricity-bill amounts to more than one supplier, according to ministry estimates.
Unpaid receivables, market officials estimate, have ballooned to approximately one billion euros. The sum has risen sharply since July, 2022, when consumers were given the freedom to switch suppliers even if owing amounts to previous suppliers.