PPC loss of low-voltage customers slows down in 2Q

Data for the year’s second quarter has shown a slowdown in power utility PPC’s market share contraction rate in the low voltage category.

PPC’s reduced loss of customers in the second quarter has been primarily attributed to the utility’s modernized commercial policy and a more focused marketing strategy.

Between April and June, a total of 68,000 households and small businesses, a monthly average of just over 22,000, left PPC for other electricity suppliers, down from a monthy exit rate of between 30,000 and 35,000 over the past year and a half.

The higher exit rate of PPC customers was maintained until the end of the first quarter, when 103,000 customers left the utility over the three-month period.

PPC represented 5.1 million of the country’s 6.6 million low-voltage connections around the country in the second quarter, a 75.1 percent share.

Low-voltage customers represented by independent electricity suppliers reached the level of 1.5 million for the first time.

Among the independent suppliers, Protergia, a member of the Mytilineos group, was at the forefront, according to second quarter data, with a 3.94 percent share, followed by Elpedison (3.67%), Heron (3.32%), Watt & Volt (2.6%), Zenith (2.48%), Volton (1.75%), NRG (1.99%), Aerio Attikis (1.5%) and Volterra (0.57%).

Minimal customer mobility registered in natural gas market

Little movement from one supplier to another has been observed in the country’s retail natural gas market despite the entry into this market by virtually all of the country’s electricity suppliers from the beginning of the year.

The capital’s Aerio Attikis and the north’s Zenith, both older gas suppliers, have lost a minimal amount of customers in their respective regions and are even managing to secure a small number of new supply contracts in each other’s regions.

Independent electricity suppliers seeking to also penetrate the country’s natural gas market have secured no more than 1,000 new supply contracts in total.

The lack of mobility witnessed in the gas market has been attributed to the lack of leeway available to new suppliers for appealing packages.

Retail natural gas prices are determined by wholesale price levels,  which change constantly and do not enable suppliers to guarantee specific price terms to prospective customers.

Major energy sector players such as the main power utility PPC and petroleum firm Motor Oil are expected to also enter Greece’s retail natural gas market within the next few weeks, while all players are preparing combined electricity-gas packages, a development that could prompt some mobility.