RAE approves new-look electricity bills offering consumers greater clarity

RAE, the Regulatory Authority for Energy, has approved a new format for electricity bills, designed to offer consumers greater transparency and clarity over charges through a standardized presentation of costs by all suppliers.

The new-look electricity bills to be published by suppliers is part of a wider effort by RAE to empower the positions of consumers, finding it difficult to fully understand electricity-bill details as currently presented by suppliers in a variety of formats.

The standardized format will also help consumers make clear-cut price comparisons between suppliers, thereby stimulating greater competition in the retail electricity market.

Suppliers will soon be sent detailed guidelines on the adjustments they will need to make to their electricity bill presentations.