Distribution network operator DEDDIE/HEDNO has begun executing electricity supply cut orders forwarded by suppliers, especially independent players, moving to protect themselves against a rise in unpaid receivables and potential bad debt.
Many consumers not keeping up with their electricity bill obligations are believed to be financially capable but unwilling to pay. They are suspected of exploiting the pandemic’s extraordinary conditions as their consumption patterns do not reflect those of struggling households.
Over the past few weeks, electricity bill collection figures have fallen by levels of approximately 30 percent, prompting independent suppliers to act now rather than later.
Discount rates and tariff reductions are being offered to customers as support against the lockdown’s stifling effects but electricity bill payment delays cannot be tolerated, company officials have noted.
DEDDIE technicians attempting to execute electricity supply cut orders are in some cases facing resistance, even violent behavior, from disgruntled consumers, it has been reported.