A total of 285,000 households switched electricity supplier in the first half of 2020, while less than one in eight have made the shift over the past five years, retail electricity market data made available to energypress has shown.
Since 2015, when the retail electricity market was essentially liberalized, 986,000 consumers of 7.58 million in total have switched electricity suppliers, the data showed.
This slow movement has kept power utility PPC’s retail electricity market share at relatively high levels. The corporation held a 67.61 percent share at the end of August, the data showed.
Customers who have taken the decision to switch to independent suppliers have also displayed strong loyalty. Just 144,000 electricity consumers have moved on for a second time during the five past years, according to the data.
Of the 285,000 consumers who switched suppliers in the first half, 208,000 left PPC, while nearly 35,000 ended up with a universal supply service provided by the market’s top five suppliers, at higher tariff rates, to households and small businesses rejected by their regular suppliers for unpaid bills.