Consumer switches up 20% in August after end of restrictions

Consumers switching electricity suppliers increased by 20 percent in the first 19 days of August, compared to the equivalent period a year earlier, following electricity market revisions introduced August 1 lifting all restrictions concerning moves from one supplier to another.

These revisions were incorporated into an energy ministry package suspending a wholesale price adjustment clause and requiring all suppliers to announce their respective price levels for the forthcoming month by the 20th of each preceding month.

The number of consumers who chose to switch electricity suppliers in the first 19 days of August rose to approximately 37,700 from 31,200 a year earlier.

Consumer mobility in July was down 11 percent compared to the same month in 2021, falling from 68,700 to approximately 61,000, a slowdown attributed to consumers putting decisions on hold in anticipation of the revisions.