Consumer groups testing RAE price-comparison tool, ready for launch

Consumer groups are testing a price-comparison platform for electricity and gas supply that has been prepared by RAE, the Regulatory Authority for Energy, and is now ready for public use after much delay as a result of various difficulties, including technical issues.

The authority’s platform, Paratiritirio, or observatory, aiming to offer consumers easy access to supplier offers and other useful information, appears set for launch, according to Ekpoizo, one of the country’s main consumer groups.

RAE’s platform will offer price comparisons for electricity and gas supply packages concerning household and business categories.

Over the past two or so years, RAE and various consumer groups have received numerous complaints concerning billing information as presented by energy suppliers. Details in fine print have led to higher-than-expected energy supply charges, consumers have complained.